Terms of Service

ClearView Exterior Cleaning provides exterior cleaning services including, but not limited to:

• House Washing
• Roof Soft Washing
• Driveway & Concrete Cleaning
• Sidewalk Cleaning
• Patio Cleaning
• Deck Cleaning
• Fence Cleaning
• Gutter Cleaning
• Gutter Brightening
• Exterior Surface Soft Washing
• Commercial Exterior Cleaning

Only services specifically listed on the approved estimate are included in the quoted price.

All estimates are valid for thirty (30) days unless otherwise stated.

Additional services requested after work begins will be billed separately.

Exterior cleaning depends on safe weather conditions. The Company reserves the right to postpone or reschedule services due to:

• Rain
• Lightning
• High winds
• Freezing temperatures
• Unsafe working conditions
• Equipment failure
• Water supply issues

Rescheduling due to weather will not result in additional charges.

Prior to arrival, the Customer agrees to:

• Close all windows and doors.
• Ensure exterior electrical outlets are safe.
• Remove vehicles from the work area.
• Secure all pets.
• Inform the Company of leaks or damaged areas.
• Notify the Company of delicate landscaping, decorations, or fragile surfaces.
• Provide unrestricted access to all work areas.

Failure to prepare the property may delay the project or require additional charges.

Customer agrees to provide access to a functioning outdoor water source. If sufficient water is unavailable, the Company may:

• Reschedule the project, or
• Charge an additional fee if transported water is required.

Customer also agrees to provide electrical power if needed for equipment.

Customer is responsible for removing outdoor furniture, grills, decorations, potted plants, toys, doormats, and other personal belongings from the work area before service.

If requested in advance, ClearView Exterior Cleaning may move movable outdoor furniture as part of the quoted service. The labor required to move these items will be included in the estimate.

Unless otherwise agreed, the Customer is responsible for returning all furniture and personal property to its original location after the cleaning is complete.

If the Customer requests that ClearView Exterior Cleaning replace furniture or other items after the job, this service is available for an additional charge of $75.00 per hour.

The Company reserves the right to refuse to move oversized, heavy, fragile, valuable, or unsafe items.

The Company is not responsible for damage to personal property left within the work area after the Customer has been advised to remove it.

The Company uses industry-standard procedures to protect landscaping, including pre-wetting vegetation, rinsing, and proper chemical application.

Despite reasonable precautions, some plants, flowers, shrubs, or grass may experience stress or damage due to heat, drought, disease, or pre-existing conditions.

Customer agrees to identify any rare, delicate, or newly planted vegetation before work begins.

Soft washing removes:

• Dirt
• Mold
• Mildew
• Algae
• Organic growth

Certain stains cannot be guaranteed to be removed, including:

• Oxidation
• Rust
• Hard water stains
• Paint stains
• Permanent discoloration
• UV fading

Oxidation removal is not included unless specifically listed on the estimate.

Roof soft washing is designed to kill algae, moss, mildew, and organic growth.

Dead moss may require several weeks or months to naturally release from the roof.

The Company is not responsible for:

• Loose shingles
• Existing leaks
• Brittle shingles
• Roof damage caused by age
• Manufacturer defects
• Improper installation

Concrete cleaning removes dirt, algae, mildew, and many surface stains.

The Company cannot guarantee complete removal of:

• Oil stains
• Grease
• Rust
• Battery acid
• Fertilizer stains
• Red clay
• Efflorescence
• Tire marks
• Paint
• Permanent discoloration

Some specialty stain removal services require additional charges.

The Company is not responsible for damage resulting from pre-existing conditions including but not limited to:

• Rotten wood
• Loose siding
• Loose mortar
• Loose brick
• Deteriorated caulking
• Broken seals
• Cracked windows
• Existing leaks
• Loose gutters
• Failing paint
• Oxidized siding

Cleaning may reveal damage that was previously hidden by dirt or organic growth.

Customer agrees to notify ClearView Exterior Cleaning within forty-eight (48) hours of service completion if any area requires attention.

The Company must be given the opportunity to inspect and correct any covered issue before refunds or third-party repairs are considered.

Payment is due immediately upon completion unless otherwise agreed in writing.

Accepted payment methods include:

• Cash
• Check
• Credit/Debit Card
• Electronic Payment

Returned checks and unpaid invoices may be subject to applicable fees.

Customer agrees to provide at least twenty-four (24) hours notice if rescheduling or canceling.

The Company reserves the right to charge a cancellation fee for repeated last-minute cancellations or if crews have already been dispatched.

The Company may take before-and-after photographs of the property for documentation, training, and marketing purposes.

No identifying personal information will be shared without the Customer's permission.

Customers may opt out by notifying the Company before work begins.

The Company's total liability shall not exceed the amount paid for the services performed.

The Company is not liable for indirect, incidental, or consequential damages to the fullest extent permitted by applicable law.

This Agreement shall be governed by the laws of the State of Tennessee.

By accepting an estimate or allowing work to begin, the Customer acknowledges that they have read, understood, and agree to these Terms of Service.